📚 Help & User Guide

Step-by-step instructions for setting up and using EarthyMix Email Cleaner.

📋 On this page

  1. Install & Launch the App
  2. Connect Your Email Account
  3. Set Up Filters
  4. Scan Your Inbox
  5. Review & Delete Emails
  6. Activate Your License
  7. FAQ

1. Install & Launch the App

Mac

1Download the .dmg file from your Download page.
2Double-click the .dmg to mount it, then drag EmailCleanerApp into your Applications folder.
3Right-click (Control-click) the app in Applications → OpenOpen in the confirmation dialog. This one-time step is required for apps not yet notarized by Apple.
4The app launches and shows the activation screen.
⚠️ macOS security prompt? Right-click → Open instead of double-clicking. See the Download page for the full bypass guide.

2. Connect Your Email Account

Gmail (App Password)

1On the app home screen, follow instructions on Gmail Credentials section to update Gmail App Password.
2Or optionally follow instructions for Google OAuth.
3The App Password is stored securely on your device only — it is never shared with EarthyMix.

Yahoo Mail (App Password)

1On the app home screen, follow instructions on Yahoo Credentials section to update Yahoo App Password.
2Or optionally follow instructions for Yahoo OAuth.
3The App Password is stored securely on your device only — it is never shared with EarthyMix.
🔒 Your credentials stay on your device. EarthyMix never stores or transmits your email password or OAuth tokens.

3. Set Up Filters

Filters tell the app which emails to find. You can stack multiple filters — only emails matching all active filters will be included.

Available filter types

💡 Tip: Start conservative — e.g. older than 2 years AND larger than 2 MB — then widen once you are comfortable with the results.

4. Scan Your Inbox

1After configuring filters, click Scan. The app searches your inbox and lists matching emails.
2The results screen shows a count of matching emails and an estimated total size.
3Browse the list to confirm results look correct before proceeding to delete.

5. Review & Delete Emails

⚠️ Important: Deletion is permanent. Emails are downloaded to your device as they are deleted. Make sure your download folder has enough free space before starting.
1Review the scan results. Uncheck any emails you want to keep.
2Confirm your download folder path — backups will be saved here.
3Click Delete & Download. A confirmation dialog summarises what will be deleted.
4Confirm. The app deletes each email and simultaneously saves a local copy.
5A completion screen shows emails deleted and total storage freed.
📥 Your backups are saved as .eml files and can be opened with any email client (Apple Mail, Outlook, Thunderbird, etc.).

6. Activate Your License

Your license key is shown on your Download page and emailed to you after purchase (format: EMX-XXXX-XXXX-XXXX).

1Launch the app. On the activation screen, paste your license key.
2Click Activate. The app verifies the key with the EarthyMix server.
3Once verified, the app is fully unlocked.
🔐 2-device limit. Your license activates on up to 2 devices. To transfer to a new device, contact support@earthymix.com.

Lost your license key?

Go to the Download page, enter the email address used at purchase, and your key and a fresh download link will be shown.


7. FAQ

Can I recover deleted emails?

Emails are backed up to your device as they are deleted. Google may also keep them in Gmail Trash for up to 30 days. EarthyMix does not provide server-side recovery.

Does the app work offline?

No. An internet connection is required to access your Gmail or Yahoo account.

Is my email content seen by EarthyMix?

No. Email data flows directly between the app and your email provider. EarthyMix servers never receive your email content.

What happens if my download folder runs out of space?

The app checks available disk space before starting and warns you if it is insufficient.

Need more help?

Email support@earthymix.com and we will respond promptly.